Custom Kitchens Inc

Custom Kitchens Inc. has been serving Richmond homeowners for more than five decades, operating from their showroom on Horsepen Road with a clear focus on kitchen and bathroom work. In a city where nearly 14% of residents are age 65 and over, and where owner-occupied homes represent a substantial share of the housing stock, a contractor with that kind of longevity and local roots matters.

Their public listings show they handle the full spectrum of aging-in-place bathroom modifications: walk-in tub installation, walk-in shower conversions, grab bar placement, and ADA-compliant toilet upgrades. They also work on kitchen accessibility - countertop lowering and non-slip flooring - which becomes increasingly important for people managing the daily routines of cooking and meal prep as mobility changes. Beyond modifications, they operate a cabinet and appliance showroom, which can be useful if you're exploring options in person rather than solely online.

Their 4.4-star rating across 25 reviews suggests a solid track record. That's a substantial sample of feedback, not a handful of opinions, and the consistency speaks to repeated customer satisfaction. Reviewers appear to value their communication and follow-through, though as always, reading a few individual reviews before calling will give you texture that any overall rating cannot.

Because they're family-owned and have maintained a physical presence in Richmond for this long, they understand the local housing stock - the older homes, the neighborhoods, the contractors and inspectors people work with here. That institutional knowledge is often invisible until you need it, and it tends to make projects move more smoothly.

If you're considering bathroom or kitchen modifications to keep living independently at home, Custom Kitchens Inc. is worth a conversation. Their longevity and focus on accessibility work suggests they take aging-in-place seriously rather than treating it as an afterthought.